Shipping and Refund Policy

  • No Exchanges -Refunds will be provided 
  • NO REFUNDS or RETURNS ON ANY FINAL SALE ITEMS
Return Process
  • In the event that you are not satisfied with your purchase. To be eligible for a Refund all item/s must be returned within 14 days of purchase.
  • All returned items must be unworn in the original condition and packaging with all tags attached.
  • Once your return is received and inspected, we will notify you of the approval or rejection of your return, If approved please allow 5 business days for your return to be processed.
  • No returns allowed on final sale items.
Damaged/Incorrect Items 
  • If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving the order. We will provide return instructions and cover the return shipping costs.
  • We will either send you a replacement item or issue a full refund
Return Shipping
  • Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect item shipped or a damaged item).
  • We recommend using a trackable and insured shipping method for your return to ensure its safe arrival.

Return Shipping Address

Maxxiii Collection

P.O Box 740227

Bronx,NY,10474

Shipping

Domestic Shipping:

Please allow us 3-5 days to process your order. We do not ship on Saturday, Sunday or Holidays. 

Once your order has been shipped you will receive a shipment confirmation Email with your tracking number. 

International Shipping

Please know that any Import duties, Taxes or Brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. 

International Returns:

  • International customers are responsible for return shipping costs and any associated customs fees.